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Fulfillment: a Secret Weapon in Omnichannel Success
Getting fulfillment right is much more mission-critical in a digital enabled, multichannel venue compared to a traditional brick and mortar retail setting. Fulfillment represents significantly higher...
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National Home Delivery Association: Last Mile Keynote
I delivered the keynote at the National Home Delivery Association’s Annual Forum this week on the future of big box last mile delivery. We discussed the emerging omni-channel trends driving home...
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Walmart activating its omnichannel supply chain
I recently visited Walmart’s pilot Same Day grocery drive-thru in Bentonville. The set-up allow consumers to shop online and pick-up their orders via drive through. This is one of the many innovative,...
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Highlights from the A.T. Kearney Digital Roundtable
Last week’s AT Kearney Digital Forum Roundtable was a great session. I had an opportunity to discuss and hear all things Digital with the leading thinkers and practitioners in the space. Much food for...
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Omnichannel Last Mile from RILA 2015 …
Recently facilitated the Omnichannel Last Mile panel at this year’s RILA Retail Supply Chain Conference. Very engaging and productive. Its clear that Last Mile continues to be a rapidly moving and...
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Six Global Trends Shaping Future Omnichannel Supply Chain
Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and then quickly grow to $7 trillion by 2025. Part of the...
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The Rise of Digital Supply Chain Platforms
Advances in digital technologies such as the Internet of Everything, Deep Learning, 3D Printing and Big Data are expected to disrupt business models and their respective supply chains. Things get even...
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Same Day Delivery at TPA/GMA Conference 2016
Had a great experience co-presenting with Michael Kors, Google and Instacart at the 2016 GMA Supply Chain Conference last week on Same Day delivery. We discussed the underlying supply and demand side...
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Guest lecture at Babson
Had a good time presenting as guest lecturer at Babson College this week on best practices and emerging trends in omnichannel supply chain. Very engaging class and lively discussion. Key topics...
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The Rise of A.I. Could Be the Fall of Uber
Machine Intelligence has made significant advances recently in areas of supervised learning such as image and speech recognition, question & answering and shopping recommendation. These so called...
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Smart Automation and Patterns of Digital Supply Chain Disruption
Advances in smart automation is increasingly disrupting both B2B and B2C supply chains. The pattern of disruption will likely manifest in two waves Wave 1: Localized Disruption In the next 3-7 years,...
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WEF Workshop: A.I. and the Future of Production
I recently facilitated a cross-functional workshop with The World Economic Forum, A.T. Kearney, and several tech startups to investigate the impact of Artificial Intelligence (AI) on global production...
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A.I. Coming of Age
Artificial Intelligence progress has been uneven in the past 5 decades, with spurts of breakthrough followed by “winter-like” periods of stagnation. For years, barriers like technology cost,...
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Unlocking Direct-to-Consumer Growth for Brands
Consumers today are spoiled for choice. No matter where they live they have at their fingertips a vast assortment of products, a wide array of delivery options, and a never-ending parade of exclusive...
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Amazon the Zara Slayer
I recently wrote a post about how Amazon is poised to disrupt the Fast Fashion industry … read full post here on Linkedin
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Same Day Delivery at TPA/GMA 2016
Had a great experience co-presenting with Michael Kors, Google and Instacart at the 2016 GMA Supply Chain Conference last week on Same Day delivery. We discussed the underlying supply and demand side...
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Guest lecture at Babson
Had a good time presenting as guest lecturer at Babson College this week on best practices and emerging trends in omnichannel supply chain. Very engaging class and lively discussion. Key topics...
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US eCommerce – Trends and Impact on Logistics
The US eCommerce industry is expected to post 12-14% growth in 2017, from $375B to $420B. At this rate, eCommerce is conservatively expected to account for 14-16% of the entire US retail landscape by...
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A.I. and Automating the Organization – Realities & Implications
While A.I. and machine learning has made rapid progress in consumer facing applications such as Amazon Alexa, playing Go, and making art, its deployment across the enterprise is still emerging and...
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A.I. and Breakthrough Planning
I participated in a podcast this week with Supply Chain Management Review on the topic of Artificial Intelligence in Planning. We discussed the structural challenges facing planning organizations...
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